All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number

You will receive tracking information of your parcel by email between 5 to 7 days business days of ordering.

You can Contact us also and we will be very happy to help

Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are:

1-4 Business Days Depending On Product Design and Item. Most of our items are made upon order to ensure the best quality for our customers!

Please contact us at Contact@vonvex.com

Please email us or message us on Facebook or Instagram for the quickest reply!

• We will provide you with a return address which you will send the items too.
• We will for your items to reach the warehouse for inspection.
• We will send you a Refund or Exchange according to your liking.

We typically process returns/exchanges within 48 hours upon receiving your package.

• Taxes are included on for orders to most Countries.
• You may be required to pay duties and taxes depending on the laws of your country of residence such as Argentina, South Korea and others.